Professional Indemnity Insurance for Marketing & Communication Professionals

Specialist Coverage for Creative Agencies and Consultants

In today’s complex and fast-paced business environment, marketing and communication professionals face increasing pressure to deliver bold, effective results — while assuming significant professional risk.

That’s why it’s essential for agencies and consultants to protect themselves — legally and financially — against claims from clients or third parties.

Who is it for?

Freelancers or companies in the marketing and communication sectors, with an annual turnover of up to €2 million, and whose activities are listed in the Professional Activities Annex.

What makes our policy unique:

Coverage for unintentional breach of contract

Protection against professional errors, omissions, and negligence

Employee dishonesty

Infringement of intellectual property rights – including copyrights, logos, trademarks, and image use

Defamation and reputational harm

Disclosure of confidential information

Loss of documents

Full legal defence costs covered

Loss or damage caused by subcontractors

Real-Life Scenarios

📂 A client handed a marketing agency a sensitive database containing hundreds of addresses and personal details for an exclusive campaign. On the return trip, the USB drive was lost — and the data ended up in the press. The client was publicly questioned and penalised for the data leak, and immediately demanded full accountability from the agency. Without professional indemnity insurance, the agency would have been liable for the damages and at risk of bankruptcy.

📢 An agency won a national campaign from a major client. However, due to internal miscommunication, the campaign was launched using the wrong version — with incorrect data. Social media backlash was swift, and the client’s reputation took a hit. Though the case didn’t go to court, the agency notified Hiscox, which preemptively covered the cost of a new campaign and a brand reputation recovery initiative.

Covered Professional Activities Include:

(For a full list, contact us)

Marketing agencies

Market research firms

Advertising agencies

Commercial film and ad producers

PR and communications agencies

Telemarketing companies

Direct marketing services

Graphic design studios